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Submit an after-sales request

Identify your product and provide the information required by support.

5 min

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Before you start

  • The product name and serial number
  • A precise description of the issue
  • Your contact details

Steps

  1. 1

    Open the SAV page and search for your product.

  2. 2

    Enter the serial number to check warranty coverage.

  3. 3

    Complete your contact details and request subject.

  4. 4

    Describe the problem and any error messages.

  5. 5

    Attach the requested evidence, then submit the request.

Helpful tips

  • Explain when the issue started and how to reproduce it.
  • Never include a password in the description.
Open SAV request